Important Notice: Our Webshop will be Closed for Vacation from July 13th to July 28th!
Orders placed during this period will be processed after we return. Thank you for your understanding and patience.

Standard delivery in Denmark from DKK 39

Susanne Friis Bjørner logoRETURN FORM

(when you have regretted your purchase)

How to return your jewelry if you have regretted your purchase.

Dear customer

If you have purchased a piece of jewelry on that you regret, you must notify us within 14 days of receipt either by letter or email Remember to state the order number to which the return relates. Once you have notified us that you regret your purchase, you must do the following without undue delay and within 14 days at the latest:

  1. Fill in the return slip and put it in the parcel REMEMBER to write the order number on it.
  2. Make sure that the jewelry is packed securely and in the original box provided in the same way as when you received it.
  3. Send the unused jewelry back to: Susanne Friis Bjørner ApS Kompagnistræde 11, 1. sal 1208 Copenhagen K Denmark att. Webshop

(You must pay the return shipping costs yourself) You choose your own carrier and shipping method, but we do not accept packages sent to a parcel shop, cash on delivery or similar. The parcel or letter must be returned to our address during normal office opening hours. Remember that you are responsible for the jewelry until we have received it. It may therefore be a good idea to send in a way where you receive a receipt for the shipment. Please refer to the terms and conditions for detailed information.

Jewellery not purchased on must be returned to the physical or online store where it was purchased.

Order number:
Your name:
Your address:
Your zipcode / city:
Your e-mail:
Your phone number:

Item number / product name Quantity

Date and signature

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